What's good in me
MY TOP ASSETS
I'm passionate of technologies since ever. I think in 3D, have a good sens of analysis, making me someone who likes to improve things. I'm serious and reliable, absolutely customer oriented, and work autonomously or with my teams. Using a lot of my free time for testing and learning products, I often know perfectly them.
Elementary School completition
1996 - 1999
Academic Training Swiss CFC Computer Scientist
Introduction to Perl
DTP Introduction Photoshop training Webmaster training
Microsoft MCDST Certifications 70-270 & 70-271 Microsoft Certified Desktop Support Technician
Pre-Training for Certified Associate in Project Management
Certification ITIL V3 Foundation
Apple's Certifications Mac Integration Basics 10.8 Exam Mac Management Basics 10.8 Exam Apple Product Professional Certifications
IP Telephony Partner Training Swisscom Smart Business Connect Basic & Hosted
Cantonal formation of Apprentice trainer
IP Telephony Partner Training Peoplefone Basic & Hosted
Continuing education of people for new applications, new environment, new OS. Private training on different systems and applications.
1-1 training and support for people to solve their problems with them, or to learn them more about their devices and how to use them.
Responsible to apprentice recruitment. Responsible of apprentice Apprentice trainer for most part of skills.
Analysis and Audit
Audit of actual situation, analysis of security problems, defining a proposal for solutions and plane their implementation.
After auditing a park for renewal, define with platform to use, with tests, proof of feasibility and expose of cost reduction. Integration of security advantages, maintenance cost reduction, and training needed for the users.
IT Park management
Management of 200 users site. IT Kiosk with on-demand support or escalation to second level.
2nd level support
Support for IT parks from 200 to 6500 devices
1st level support
Call Center of 8 agents Account creation, user management, Helpdesk
Yes, it's kind of outdated, but it was my first expression platform with computers. Created a full non graphical game 'The wheel of fortune' at 9yo, aside of other scripts, 'Today' welcome pages, and games.
Creation of scripts for file importation and reformatting, as well as going faster with automated tasks. Some scripts to sell to customers.
Shell, AppleScript, Automator
Development of scripts and tools to increase productivity, workaround some lacks of feature, and to monitor services.
Created dozens of website, from simple website to complex websites using statistics or portals. Creating and using APIs for integrating other services and platforms, like home automation.
Started from X10, and now with Z-Wave, Philips Hue with zigbee, and Apple Home, Figaro, I like to automate almost everything in the flat, and going further. While making drastic energy economy, we also increase the confort to the maximum level. Turning on/off, visual notification, Presence, Absence and Sleeping management, and securing place with alarms, fire evacuation plan, daylight simulation.
VOIP & FreePBX
With the start of Skype, and then with VOIP, I discovered a new world. With FreePBX and providers like Peoplefone, I was able to create complete call center for support business, or associations needing call handling, time routing, voicemail routed by email. I also use this for my own telephony system, where all calls are routed to the central, even my mobile phone. I can then handle them better, with different messages depending on who
Swisscom Smart Business Connect
Training with Swisscom Implementation of the solutions to many customers.
Peoplefone Prepaid & Hosted
Training with Peoplefone in 2018 Implementation of the solutions to many customers as partner, and to myself and many others with prepay solution.
Mastery of Windows OS
Windows NT/2008/2012/2016 Server
Mastery of Windows Server OS
Mac OS 7-9/X.0-X.14/OS X Server X.3-X.10
Mastery of macOS and Server version or app
Linux, Ubuntu, SUSE, Red Hat, centOS
Experience, installations, tests, use, setup, virtualize
Database creation for internal app use, customer datas, licensing control. Productivity improvement and follow up.
MySQL 4 - 5
Simple management and use, mostly in conjunction with website development.
Mastery of Microsoft Office, especially Word, Excel, PowerPoint, Outlook, Teams.
Apple's Keynote, Pages, Numbers
Mastery of Apple Office Tools
Mastery of 1Password, 1Password for teams, and integration in business workflow
Final Cut Pro
Middle level of knowledges, to create small home movies, family events or drone footage cut. Length from 3 minutes to 2h.
Good knowledges of Photoshop, Fireworks, Dreamweaver. Basic introduction to Illustrator.
Network, TCP/IP, DHCP, WiFi, Cable/DSL/Fiber networks Hardware, PC & Mac Google Suite
On the personal side, here is some things I do.
- Development, home automation, phone integration
- Drone fly and footage final cut
- Bike short rides
- Music and DJ
- Movies & TV Shows
- Animation of shows
- Organization of shows and team lead of artists
- Created reminder service RappelleMoi.ch
If you need more informations and need to contact me, please, call me or use this form.